Contact us by Our Ticket System, Email, or Telephone

We take our customer care very seriously. For our current customers please use our Support Ticket System. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance. We have provided a number of ways for our Customer Care team to help you:

Live Customer Care Center Telephone Support

Shelcomm customers may also use our telephone support center to contact a service representative during regular business hours 9AM-5PM PDT M-F
Please call 626-814-2354 or 800-953-2092

By Mail

Shelcomm, Inc.
14160 Live Oak Ave. Suite C
Baldwin Park, CA. 91706

Customer Care Center Fax Support 

Shelcomm customers may also fax us at 626-276-9012 to contact a customer service representative during regular business hours.

Contact us by Email

Please fill out the form below and we'll respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential.